2/2019-Present
Utilization Manager
New Oakland Family Center
Livonia, MI
Duties:
Provide clinical rationale to insurance companies and Medicaid system for continued stays in a mental health treatment center
Perform intake assessments and records reviews to develop comprehensive treatment planning documents
Facilitate communication between insurance companies, counties, and service providers regarding medical necessity for treatment
8/2018-2/2019
Credit Analyst
Credit Acceptance
Southfield, MI
Duties:
Audit loan applications for identified risk factors and authorize contracts for funding
Develop relationships with various customers and vendors, troubleshoot issues, answer questions and provide training on proprietary systems
4/2015-8/2018
Utilization Management Specialist
Behavioral Health Professionals, Incorporated
Detroit, MI
Duties:
Audit paperwork, and enter authorizations for developmentally disabled consumers residing in Wayne County
Develop and conduct trainings for mental health professionals working in Wayne County on a variety of topics including IPOS/ goal writing and progress notes
Liaison with providers and support coordinators to ensure the most efficacious and least restrictive care is provided to consumers.
Clinician
Counseling and Resource Center
Dearborn, MI
Duties:
Provide individual therapy for a diverse client population
Implement Biofeedback Therapy with clients
Participate in weekly conference call to the creator of the biofeedback system and disseminate the information back to the company
8/2014-Present
Clinician
Oakdale Recovery
Ypsilanti, MI
Duties:
Provided substance abuse group therapy
Facilitated substance abuse education for resident’s family
1/2015-5/2015
Case Manager
Judson Center, Residential Unit
Royal Oak, MI
Duties:
Created a program including rules and consequences for residential unit
Created token economy and preference assessment for residents
Facilitated and ran group therapy utilizing a Dialectic Behavioral Therapy model
Coordinated with social workers and health care providers to provide transportation for residents to complete health and treatment needs
7/2014-8/2014
Clinician
Havenwyck Hospital, Residential Treatment Center
Auburn Hills, MI
Duties:
Provided individual and family therapy
Facilitated group therapy on substance abuse and a variety of topics
Maintained compliance with Joint Commission rules and policies
Developed comprehensive treatment plans for a diverse treatment population
Presented resident progress at court hearing and case reviews.
3/2013-6/2014
Resident Care Specialist
Havenwyck Hospital, Impulse Control Unit
Auburn Hills, MI
Duties:
Provided a safe and therapeutic environment for the adolescent population
Monitored residents for safe conduct and appropriate peer boundaries
Responsible for implementation of resident treatment plan
Trained and guided new staff on hospital policies and therapeutic interventions
2/2012-5/2013
Loss Prevention Associate
DK Security
Various Locations, MI
Duties:
Prevented and deterred retail fraud
Utilized CCTV monitoring systems and direct observation to detect suspected retail fraud
Trained in a multitude of investigative skills
11/2012-2/2012
Loss Prevention Associate
Kmart
Waterford, MI
Duties:
Prevented and deterred retail fraud
Responsible for monthly safety checks and conducting weekly audits
Utilized CCTV monitoring systems and direct observation to detect suspected retail fraud
Conducted investigations into internal theft
Trained in a multitude of investigative skills
10/2010-11/2011
Security Officer
Tristate Security
Riverside, CA
Duties:
Solely responsible for the safety and protection of various properties
Protected employees
1/2008-1/2010
Sergeant, Armor Crewmen, Team Leader, and Tank/truck Commander
United States Army
Various Locations
Duties:
Experienced with sophisticated camera/surveillance systems, such as the Flir and advanced thermal and night imaging systems, both in and out of combat conditions
Conducted Combat Logistic Patrols as a Humvee truck commander throughout Baghdad, Iraq in support of Operation Iraq Freedom
Conducted several tank gunneries as a loader, driver, and gunner on an M1A1 Main Battle Tank
Attend Primary Leadership Develop Coarse at Fort Hood Texas
Graduated from Fort Knox U.S. Armor school
Held a secret level security clearance